SHIPPING INFO

Shipping time for standard shipping is approximately 10-14 days from when we receive the order. An additional handling time of 1 business day is added for each of our products. Speedy shipping time is approximately 3-5 days from when we receive the order.

We usually ship with DHL, Fedex, and USPS, although this may change throughout the year.

Once items are shipped, you will receive a tracking link via email.

We charge a flat fee of $7.00 for standard shipping shipping and $15.00 for speedy shipping.

We currently only ship orders to USA.

For assistance, please contact us at deanna@imthestartradingcards.com to receive your tracking link and order details.

RETURNS/REFUND POLICY

We make your custom trading cards, fast and letter-perfect! Our middle name is quality. We inspect your cards for quality and accuracy before it ships to you.

If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized/customized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt.

We also understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at deanna@imthestartradingcards.com if you have questions about customization, before placing your order. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they immediately are sent into production. NOTE: imthestartradingcards.com also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

We always try our best to guarantee your cards will arrive on time, but due to high volume and unexpected circumstances beyond our control there might be a slight delay in delivery of your order. If we miss our estimated delivery date we will refund your shipping & handling fees after we confirm that your package has not arrived on time. Understandably, no refunds can be issued for orders delayed (either shipping cost or merchandise value) due to adverse weather conditions or any unforeseen circumstance that may affect imthestartradingcards.com or any of our carriers. Thank you for understanding!